Privacy Policy for Our Online Store
This Privacy Policy explains how our online store collects, uses, and discloses information about you when you access or use our online platform, purchase recreation equipment from us, or otherwise interact with us. Your privacy is very important to us, and we are committed to protecting your personal data in compliance with applicable laws, including the General Data Protection Regulation (GDPR) and Canadian privacy laws.
Information We Collect
We collect information to provide and improve our services to you. The types of personal data we may collect include:
- Information You Provide Directly: This includes information you give us when you create an account, place an order, sign up for our newsletter, respond to a survey, participate in a promotion, or contact customer support. This may include your name, shipping address, billing address, email address, phone number, and payment information.
- Information Collected Automatically: When you visit our site, we may automatically collect certain information about your device and your browsing activity. This may include your IP address, browser type, operating system, referring URLs, pages viewed, and the dates and times of your visits. This information helps us understand how our platform is used and to improve your browsing experience.
- Information from Third Parties: We may receive information about you from third-party service providers (e.g., payment processors, shipping companies) as necessary to process your orders and deliver recreation equipment to you.
How We Use Your Information
We use the information we collect for various purposes, including:
- To process your orders and deliver recreation equipment you purchase.
- To manage your account and provide customer support.
- To send you order confirmations, shipping notifications, and other transactional communications.
- To personalize your experience on our site and to recommend products that may interest you.
- To improve our online platform, products, and services.
- To communicate with you about promotions, special offers, and new recreation equipment, if you have opted in to receive such communications.
- To detect and prevent fraud and other malicious activities.
- To comply with our legal obligations.
How We Share Your Information
We do not sell your personal data. We may share your information with third parties only in the following circumstances:
- Service Providers: We may share your information with third-party vendors and service providers who perform services on our behalf, such as payment processing, shipping, data analysis, email delivery, hosting services, and customer service. These service providers are obligated to protect your information and use it only for the purposes for which it was disclosed.
- Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court order or government agency).
- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
- With Your Consent: We may share your information with third parties if we have your explicit consent to do so.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track activity on our site and hold certain information. Cookies are small data files placed on your device or computer. You have the option to accept or refuse cookies. If you choose to refuse our cookies, you may not be able to use some portions of our service.
Data Security
We implement appropriate technical and organizational security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. While we strive to protect your personal data, no method of transmission over the Internet or method of electronic storage is 100% secure.
Your Data Protection Rights
Depending on your location, you may have the following rights regarding your personal data:
- Right to Access: You have the right to request copies of your personal data we hold.
- Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
- Right to Erasure (Right to be Forgotten): You have the right to request that we erase your personal data under certain conditions.
- Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data under certain conditions.
- Right to Object to Processing: You have the right to object to our processing of your personal data under certain conditions.
- Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
To exercise any of these rights, please contact us using the contact details provided below.
International Data Transfers
As our online platform is accessible globally, your information may be processed and stored in locations outside of your country of residence, including Canada. We ensure that any transfers of personal data are conducted in compliance with applicable data protection laws.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We encourage you to review this Privacy Policy periodically for any changes.
Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Our Online Store
City Centre Ontario, Canada